Flitster

Legal

Clear, honest policies that explain how we handle your data, protect your rights, and keep our platform trustworthy.

1

Privacy Policy

Last Updated: January 2026

Information We Collect

Personal

  • Name, email, phone number
  • Date of birth, gender, sexual orientation
  • Photos and videos
  • Location data
  • Profile information and preferences
  • Payment information (processed securely)

Automatically Collected

  • Device information and identifiers
  • IP address and browser type
  • Usage data and analytics
  • Cookies and similar technologies

Communication Data

  • Messages sent through our platform
  • Customer support communications
  • Feedback and surveys

How We Use Your Information

  • To create and manage your account
  • To match you with potential partners
  • To facilitate communication between users
  • To improve our services
  • To ensure safety and prevent fraud
  • To send notifications and updates
  • To comply with legal obligations

Information Sharing

We share your information with:

  • Other users (profile information you choose to display)
  • Service providers (payment processing, cloud storage)
  • Law enforcement (when legally required)
  • Business partners (with your consent)
We never sell your personal data to third parties.

Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • Control privacy settings

Data Retention

We retain your information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes.

Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.

2

Terms of Service

Last Updated: January 2026

Eligibility

  • Must be 18 years or older
  • Must provide accurate information
  • One account per person
  • Cannot be convicted of certain crimes

You Agree NOT To:

  • Create fake profiles or impersonate others
  • Harass, abuse, or harm other users
  • Post inappropriate or illegal content
  • Use the platform for commercial purposes
  • Scrape or automate data collection
  • Circumvent safety features
  • Share passwords or account access
  • Solicit money or financial assistance

Content License

By posting content, you grant Flitster a license to use, display, and distribute that content within the platform.

Termination

We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.

Limitation of Liability

Flitster shall not be liable for indirect, incidental, or consequential damages arising from your use of the service.

THE SERVICE IS PROVIDED AS-IS WITHOUT WARRANTIES OF ANY KIND. Disputes shall be resolved through binding arbitration in accordance with applicable laws.
Legal questions: legal@flitster.com
4

Security

Last Updated: January 2026

Flitster implements comprehensive measures to protect your information from unauthorized access, alteration, or destruction.

Technical Safeguards

  • TLS/SSL encryption for all data in transit
  • AES-256 encryption at rest
  • Multi-factor authentication options
  • Network firewall protection
  • 24/7 intrusion detection

Organizational Safeguards

  • Regular security training for staff
  • Strict access controls and permissions
  • Background checks for employees
  • Security incident response team
  • Regular security audits

Physical Safeguards

  • Secure data centers
  • Controlled facility access
  • Environmental protections
  • Backup systems

Account & Payment Security

  • Strong password requirements
  • Optional two-factor authentication
  • Login alerts for new devices
  • Automatic session timeouts
  • PCI DSS compliant payment processing
  • We never store full credit card numbers
  • Tokenization for payment data
  • Secure payment gateways

Compliance

GDPRCCPALGPDLocal Privacy Laws

Report a Vulnerability

Email: security@flitster.com - For immediate threats, contact local authorities first.

5

Consumer Health Data

Last Updated: January 2026

This notice explains how Flitster handles consumer health data in compliance with applicable privacy laws, including state-specific regulations.

Data We Collect

We May Collect (Optional)

  • Height, weight, body type
  • Exercise habits
  • Smoking / drinking habits
  • Dietary preferences
  • Fitness activities

We Never Collect

  • Medical records
  • Prescription information
  • Detailed health diagnoses
  • Genetic data
  • Biometric data (except for verification)

How Health Data Is Used

We Use It To

  • Improve matching compatibility
  • Personalize your experience
  • Suggest relevant features

We Never

  • Sell your health data
  • Share with insurance companies
  • Use for employment decisions
  • Disclose to third parties for marketing

State-Specific Rights

California Residents

  • Know what data we collect
  • Delete personal information
  • Opt-out of sale/sharing
  • Correct data & limit sensitive data use

Virginia Residents

  • Access and delete data
  • Correct inaccuracies
  • Data portability
  • Opt-out of processing

Colorado Residents

  • Access and delete
  • Correct inaccuracies
  • Data portability
  • Opt-out of processing

Additional rights may apply based on your location.

Privacy: privacy@flitster.com  ·  DPO: dpo@flitster.com