Safety & Trust

Your safety is our top priority. Every feature, policy, and process is designed to keep our community secure, respectful, and genuine.

Community Guidelines

At Flitster, we are dedicated to creating a respectful, inclusive, and safe environment for everyone.

Be Respectful

✓Treat all members with dignity and respect
✓No harassment, bullying, or discriminatory behavior
✓Respect boundaries and personal space
✓Be mindful of cultural differences

Be Authentic

✓Create genuine profiles with accurate information
✓Use recent, clear photos that show your face
✓Do not impersonate others or create fake accounts
✓Be honest about your intentions and interests

Be Appropriate

✓No explicit, offensive, or inappropriate content
✓Keep conversations respectful and consensual
✓No spam, scams, or commercial solicitation
✓Do not share private information without consent

Be Safe

✓Protect your personal information
✓Report suspicious or concerning behavior
✓Meet in public places for first dates
✓Trust your instincts

Prohibited Activities

✗Hate speech or discrimination
✗Threats or violence
✗Minors under 18
✗Married individuals seeking dates
✗Prostitution or escort services
✗Illegal activities

Enforcement: Violations may result in account suspension or permanent ban.

Safety Center

The Flitster Safety Center provides resources, tools, and information for a safe and positive experience.

Safety Features

Profile Verification

✓Verify identity with ID verification
✓Look for verified badges on profiles
✓Report unverified suspicious accounts

Privacy Controls

✓Control who sees your profile
✓Block and report users instantly
✓Hide your location when desired
✓Manage visibility of personal information

Messaging Safety

✓Report inappropriate messages
✓Block users from contacting you
✓Screenshot detection for private photos
✓AI-powered content detection

Before You Meet

✓Video chat before meeting in person
✓Research your date on social media
✓Tell a friend where you are going
✓Choose public locations
✓Arrange your own transportation

During Your Date

✓Stay in public places
✓Keep your phone charged
✓Do not leave drinks unattended
✓Trust your instincts
✓Have an exit strategy

After Your Date

✓Meet in public for first few dates
✓Do not share your home address
✓Continue using caution with personal information

Emergency Resources

Emergency: Call 911
National Domestic Violence Hotline: 1-800-799-7233
RAINN (Sexual Assault): 1-800-656-4673

ID Verification

ID Verification helps create a safer community by confirming members are who they say they are.

🤝

Build Trust

Verified profiles get more matches

🛡️

Increase Safety

Helps reduce fake accounts and catfishing

⭐

Stand Out

Show you are a genuine member

🔓

Access Features

Unlock premium verification badges

How It Works

Start Verification

Go to Profile Settings, tap Verify Your Identity, and accept the verification terms.

Submit ID

Take a clear photo of your government-issued ID. Ensure all information is visible and not expired.

Selfie Match

Take a real-time selfie. Our AI matches your face to your ID photo with liveness detection.

Confirmation

Verification completes in 24-48 hours. A verified badge will appear on your profile.

Privacy & Security

✓Your ID is encrypted and stored securely
✓Information is never shared with other members
✓ID data is deleted after verification
✓We use industry-leading security standards
✓Verification partners are GDPR compliant

FAQs

Is verification mandatory?

No, but it is highly recommended for trust and safety.

What if I am not verified?

You can still use Flitster, but some features may be limited.

Can I get verified multiple times?

No, one verification per account.

What if my verification is rejected?

Check that your ID is valid, clear, and matches your profile photos.

Zero Tolerance Policy

Flitster immediately and permanently bans accounts involved in the following behaviors.

Harassment & Abuse

Sexual harassment or unwanted advances
Stalking or threatening behavior
Verbal abuse, hate speech, or slurs
Bullying or intimidation

Violence & Threats

Threats of physical harm
Promotion of violence or terrorism
Domestic violence or abuse
Encouraging self-harm or suicide

Sexual Exploitation

Non-consensual intimate images
Prostitution, escorting, or trafficking
Sexual content involving minors
Revenge porn

Discrimination

Racism, sexism, or xenophobia
Homophobia, transphobia, or religious discrimination
Ableism or ageism
Any form of hate speech

Fraud & Scams

Catfishing or identity theft
Financial scams or money requests
Phishing for personal information
Fake profiles or impersonation

Illegal Activities

Drug dealing or substance abuse
Human trafficking
Minors under 18
Any criminal behavior

Our Enforcement Process

Detection

AI-powered content monitoring
User reports and complaints
Proactive safety team reviews
Partnership with law enforcement

Investigation

All reports reviewed within 24 hours
Evidence collected and documented
Context carefully considered
Privacy maintained throughout

Action

Permanent ban for severe violations
Warning for first minor offenses
Suspension for repeated issues
Limited appeal process available

How to Report

1.Tap the flag icon on any profile or message
2.Select the violation type
3.Provide details and screenshots if available
4.Submit - our team reviews within 24 hours

For emergencies, always call 911 first.

Dating Safety Tips

Your safety is essential to a great dating experience. Follow these expert tips to protect yourself while finding meaningful connections.

Before the Date

Profile Screening

✓Look for verified profiles
✓Check for consistent information
✓Watch for red flags
✓Google name or reverse image search

Communication

✓Use Flitster messaging initially
✓Video chat before meeting
✓Ask important questions beforehand
✗Do not share personal details too quickly

Planning

✓Choose a public location
✓Schedule during daylight hours
✓Arrange your own transportation
✓Tell a trusted friend your plans

During the Date

✓Meet in a busy, public place
✓Stay sober or limit alcohol
✓Never leave your drink unattended
✓Keep your phone charged and accessible
✓Have an exit strategy prepared
✗Do not share your home address
✗Do not leave personal items behind

After the Date

✓Check in with your friend
✓Trust your feelings about future contact
✓Block and report if necessary
✗Do not feel pressured to agree to another date

Red Flags to Watch For

✗Pressuring for personal information
✗Asking for money or financial help
✗Wanting to meet at their place immediately
✗Refusing to video chat
✗Inconsistent stories or details
✗Love bombing - excessive affection too soon
✗Isolating you from friends or family
✗Controlling or jealous behavior

Resources

Emergency: 911 · Domestic Violence: 1-800-799-7233 · RAINN: 1-800-656-4673 · Crisis Text: HOME to 741741

Report an Issue

Reporting concerns helps protect our community. We take every report seriously and investigate thoroughly.

What to Report

Threats of violence or harm
Illegal activity
Minors on the platform
Sexual exploitation
Harassment or stalking
Fake profiles or scams
Inappropriate content
Spam or solicitation
Hate speech or discrimination
Privacy violations

Report a Profile

1.Go to the user profile
2.Tap the three dots or flag icon
3.Select Report Profile
4.Choose the reason for reporting
5.Add details and screenshots
6.Submit

Report a Message

1.Open the conversation
2.Long-press the specific message
3.Tap Report
4.Select the violation type
5.Provide additional context
6.Submit

What Happens After You Report

Process

Receipt: Confirmation within 24 hours
Review: Safety team investigates your report
Action: Appropriate action based on findings
Notification: You are notified of the outcome

Timeline

Urgent (threats, violence): within 2 hours
Standard reports: within 24-48 hours
Complex cases: up to 7 days

Confidentiality

✓Reports are fully confidential
✓The reported user will not know who reported them
✓Information only shared with law enforcement when required
✓We prohibit retaliation against reporters - any retaliation results in an immediate ban

Additional Support

Email: safety@flitster.com · RAINN: 1-800-656-4673 · Crisis Text: HOME to 741741 · Emergency: 911